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CategoryReasonNotes
UserConvenienceUsers no longer have to struggle with multiple passwords and remembering which one is for which account
ProductivityIf available apps are easier to access, they will used more effectively.
SecurityReducing RiskHaving only one access point minimizes the likelihood of employees using simple or easy-to-crack passwords
ComplianceTerns if of service agreements are initiated and stored to comply with IT audits
ITReduce Help Desk Costs30% of help desk requests are password resets, a single login reduces the number of authentication problems
User Management Terms of ServiceTech staff can easily create, delete, or edit accounts across multiple systems

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